Help Center
Self-serve support for getting started, payments, taxes, and integrations.
Getting started with NezaHub
Request access, complete KYC, choose your account currency, and create your first product with a price.
Creating checkout links
Select a product and price, optionally prefill customer phone, and share the hosted checkout URL.
Payouts and balances
Parent net and agent commission balances are separate. Configure payout destinations and schedule in dashboard settings.
Tax reporting
DST and VAT are auto-calculated per country. Download statements from the Tax dashboard for filing periods.
Webhook integration
Configure your endpoint URL, select events, and verify signatures using the webhook secret.
Common MNO errors
Insufficient funds, user cancelled STK push, and MNO downtime are the most common failure reasons. Check the status page before retrying.
Managing agents
Add sub-sellers, assign products, set commission rules, and track attributed transactions.
API keys and environments
Use test keys (`nz_test_…`) while integrating. Switch to live keys (`nz_live_…`) only after you finish testing.